Privacy Policy

Last updated: July 13, 2026

ThriftFlow makes point-of-sale software for thrift stores and Habitat ReStores. This policy explains what we collect, why, and the choices you have. We wrote it in plain language on purpose.

Who this covers

Two different groups of people interact with ThriftFlow, and they're treated differently:

• Store staff and owners — the people who log into ThriftFlow to run a store.
• A store's own contacts — the donors, shoppers, and volunteers whose information a store keeps inside its ThriftFlow database. For that data, the store is in charge and ThriftFlow is the processor — we hold and safeguard it on the store's behalf and act on the store's instructions. See Data & Security for how.

What we collect

From store staff

• Account details you give us — name, email, and the store you belong to.
• Basic technical logs — the times you sign in, and errors your session hits — kept to keep the service secure and working.

Inside a store's database

A store may record donor names and contact details (for tax receipts), shopper details (for layaway, loyalty, or tax-exempt sales), and volunteer hours. ThriftFlow does not use this data for our own purposes. We store it, back it up, and help the store's own staff work with it — nothing more.

What we never see

How we use it

• To run the service, keep it secure, and support you when you ask.
• To back up store databases so a store can be restored if something fails.
• We do not sell personal information, and we do not use a store's donor or shopper data for advertising.

Who we share it with

Only the vendors that make the service run — our cloud hosting (DigitalOcean) and, where a store turns them on, its own chosen email and payment providers. Each handles only what's needed for its job. We share information with law enforcement only when legally required.

How long we keep it

Store-staff account data lasts as long as the account is active. Data inside a store's database is kept according to that store's own retention settings — ThriftFlow ships tools a store uses to export, erase, or age out donor records to meet its obligations.

Your choices

If you're a donor, shopper, or volunteer and want to see, correct, or delete what a store holds about you, contact that store — they control it, and their staff can action it directly in ThriftFlow. If you're store staff and want your ThriftFlow account handled, email us below.

Contact

Questions about this policy: bmanderson22@gmail.com. If we make material changes, we'll update the date above and, for significant changes, tell store owners directly.